Always
follow specific manufacturer cleaning and maintenance instructions, as different
products may require different procedures of care. Some manufacturers require
these specific procedures to be followed in order to maintain product warranty.
Failure to do so could void this warranty. The following are generalized, basic
tips of maintenance. Please refer to your customer brochure for specific product
care. If you do not have this please ask us for it.
Regularly sweep or vacuum your floor to prevent sand and dust from
accumulating and scratching the finish. Be sure to use a soft suitable broom and
only vacuum attachments that will not harm the floor. Place rugs inside
entrances and any areas that are sources of sand, dust and/or water. Use only
indoor rugs that specify they are suitable for use on hardwood flooring. Many
rubber-backed rugs contain chemicals that can damage the finish.
Keep relative humidity levels in your home between 40% and 50%. In summer, when
it is especially humid, use air-conditioning and/or use a dehumidifier if
necessary. In winter, when the air is dryer, use a humidifier if necessary.
Although all solid wood floors will expand and contract, properly monitoring
these conditions will keep the floors expansion and contraction to a minimum
reducing the event of unattractive gaps and cupping or warping. Maintaining the
proper humidity conditions is the responsibility of the customer.
While most spills will not harm the surface if quickly addressed, it is
advisable to promptly wipe up with a dry cloth or paper towels. The spill should
then be cleaned with a recommended cleaner. Never allow water or any liquid to
puddle on your floor. Also be careful watering plants that the water does not
leak out of the bottom. Water and wood do not mix. Moisture is the number one
enemy of wood floors. Always pay special attention to ensure that accidents
don’t happen. Water damages are costly to repair and under no circumstances
covered under any warranty. This is the responsibility of the customer.
Never use wax, oil-based detergent, vinegar, or any other household cleaners on
your wood floors. They may dull or damage the finish, leave grease marks, make
the floor slippery, and/or make it more difficult to clean. Wipe floors with a
damp (nearly dry) mop and a cleaner that is recommended for hardwood floors.
Always clean your wood floor with a professional wood floor cleaning product
recommended by a wood flooring professional and/or the manufacturer of your
floor. We do sell such cleaners. Please ask us about them.
Normal exposure to sunlight will bring about changes in the shading of any
hardwood flooring as it ages. With certain species of wood this change may
actually deepen and enrich the color to become even more beautiful. Please ask
us how this applies to your species of flooring. Area rugs and other objects
that block sunlight should be moved occasionally to ensure that this shading
occurs evenly across the floor.
High heels, especially if worn or broken, and shoes with hard heels can cause
damage to hardwood floors. Caution should be taken to avoid wearing this
footwear on any hardwood flooring.
Use felt pads or other suitable floor protection under all furniture and chair
legs. Chairs or furniture with rolling castors will leave indents in the floor.
Be very careful when moving heavy objects like furniture or appliances across
hardwood floors. Felt pads, a blanket or an inverted rug may be used to avoid
damage.
If you have pets, especially large dogs, keep their claws well trimmed. The
pressure exerted on a hardwood floor from pets claws can cause deep scratches
that some people may find unappealing.
Light scratches can be easily dealt with by using a touch up kit recommended for
hardwood flooring. Please ask us if you are interested in purchasing a touch up
kit for your floor.
